Boadman — Terms of Service

Version: v1.0 Effective from: 1 October 2026 Last updated: 30 September 2026 Operating entity: Boadman Limited (company number 17020072, registered in England and Wales)

1. About These Terms

1.1 These Terms of Service ("Terms") constitute a legally binding agreement between you and Boadman Limited ("Boadman", "we", "us", or "our") governing your access to and use of the Boadman platform, including our website at https://boadman.com, its subdomains, mobile applications, and APIs (collectively, the "Platform").

1.2 By registering an account, accessing, or using the Platform as a competing player or spectator, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Platform.

2. Eligibility & Account Registration

2.1 Eligibility Criteria: You may register an account and use the Platform only if you meet all of the following requirements:

• You are at least 18 years of age.
• You reside in a country on our permitted geographic allowlist (maintained in compliance with FATF and financial sanctions regulations).
• You are not subject to financial sanctions (including OFAC, UK HMT, UN lists) or classified as a prohibited Politically Exposed Person (PEP).
• You have full legal capacity to enter into a contract under the laws of England and Wales.

2.2 One Account Policy: You are permitted to register and maintain only one account. Operating multiple accounts, utilising aliases, or sharing accounts is strictly prohibited and constitutes grounds for immediate suspension and forfeiture of funds.

2.3 Account Security: You are responsible for keeping your login credentials secure. You must immediately notify [email protected] if you suspect unauthorised access to your account.

3. Identity Verification (KYC) & Compliance

3.1 Regulatory Obligations: To comply with the UK Money Laundering Regulations 2017 (MLR 2017) and anti-financial crime obligations, we operate a mandatory, tiered Know Your Customer (KYC) verification framework:

3.2 Withdrawal Mandatory Condition: You cannot withdraw funds or redeem Coins without completing at least Level 1 KYC. This is a non-waivable regulatory requirement.

3.3 Account Closure & Retention: You may request account closure at any time via your profile settings or by emailing [email protected]. Upon closure, personal identifiers are anonymised in accordance with our Privacy Policy, but underlying financial transaction records are retained for five (5) years as required by MLR 2017 §40.

4. Platform Currency (Coins) & Financial Terms

4.1 Coin Definition: "Coins" are in-platform balance units used exclusively for tournament entries, challenge stakes, prize distributions, and platform features.

• Coins are not legal tender, do not accrue interest, and have no monetary value outside the Platform.
• Coins are pegged to Great British Pounds: 1 Coin = £0.10 GBP (10 pence).

4.2 Payment Processing & Multi-Currency Terms:

• Card Payments: Card payments are processed by our authorised payment processor, which is named at checkout before you pay.
• Non-GBP Deposits: Where deposits in Nigerian Naira (NGN) or other non-GBP currencies are offered, they are processed by an authorised local payment processor, likewise named at checkout.
• FX Rate & Volatility: Non-GBP deposits are converted into GBP-pegged Coins at prevailing market exchange rates at the time of purchase. A 2% FX volatility buffer is applied at checkout to cover settlement rate variances. Redemptions are calculated at the real-time FX rate applicable at the time of withdrawal, not deposit. Boadman does not lock in FX rates.

4.3 Payment Rules & Statutory Cooling-Off Waiver:

• Payment cards used on the Platform must belong to you and match your declared legal name.
• Digital Content Waiver: Under Regulation 36 of the Consumer Contracts Regulations 2013, you expressly request that Coins be credited to your account immediately upon purchase. You acknowledge that once Coins are credited ("digital content delivered"), you lose your statutory 14-day right of cancellation/withdrawal.

4.4 Redemptions & Closed-Loop Policy:

• Minimum Redemption: 100 Coins (£10.00 equivalent).
• Processing Fee: Redemptions incur a fee equal to max(£2, £1 + 3% of amount).
• Closed-Loop Requirement: Withdrawals are processed solely to a verified payment instrument or bank account held in your own legal name. Third-party payouts are strictly prohibited.

5. Competitions, Fair Play & Dispute Resolution

5.1 Skill-Based Gaming: All competitions hosted on Boadman are strictly games of skill where outcomes are determined by strategy and player execution. Games of chance are strictly prohibited.

5.2 Evidence & Verification: Competing players must submit valid evidence (e.g., screenshots, screen recordings) of match outcomes. Boadman administrators reserve final authority to adjudicate disputed matches using submitted proof, platform telemetry, and match metadata.

5.3 Prohibited Conduct: Cheating, utilising third-party bots or unauthorised software, collusion, match-fixing, and raising frivolous or fraudulent disputes are strictly forbidden. Infringements will result in permanent account bans, forfeiture of winnings, and potential escalation to relevant authorities.

5.4 Fees: Entry fees, host fees, and the platform commission that apply to a competition are shown on the competition page before you enter, host, or accept it. We may change our fees with advance notice; a change applies only to competitions created after it takes effect.

5.5 Hosting Competitions: Eligible players and approved brands may host competitions on the Platform. A host must:

• publish clear rules and the prize structure before entries open, and run the competition in good faith;
• where the host funds the prize pool, commit those funds before the competition opens for entry — a host may not advertise a prize it has not funded;
• record results within the deadline shown on the competition page.

If a host cancels a competition, or abandons it by failing to run it or record results within the required window, entrants receive a full refund of their entry fees, and the host fee is forfeited. Repeated cancellation or abandonment may lead to suspension of hosting privileges.

5.6 Prize Hold & Complaints: Prizes are credited to the winner's balance but may be held for up to 48 hours after results are confirmed. During this window, participants may raise a complaint about the result. A prize becomes available to use or redeem once the hold ends without a complaint, or once any complaint is resolved. Where a complaint is upheld, Boadman may correct the result and reverse or reallocate the affected prize.

6. Brand-Hosted & Entry-Gated Tournaments

6.1 Overview: Third-party brands and organisations may host or sponsor tournaments on Boadman. A brand may host or fund competitions only after Boadman has verified the business (Know Your Business checks, including company-registry verification and sanctions screening), and remains subject to the hosting obligations in §5.5.

6.2 Gated Entries & Data Consent: Certain brand-hosted tournaments may require an application or task completion to enter. By entering, you consent to Boadman sharing your in-platform handle and submitted task evidence with the host brand for the sole purpose of administering that competition.

6.3 Data Protection Safeguard: Boadman never shares your government identity documents (KYC records), full payment instrument details, or financial ledger data with third-party brands.

7. Acceptable Use

In addition to the conduct prohibited in §5.3, you must not:

• use the Platform for any unlawful purpose, including money laundering, sanctions evasion, or any other financial crime;
• attempt to circumvent our compliance, identity-verification, or fraud-detection systems;
• provide false information during registration or verification;
• use automated systems (bots, scrapers) without our written consent;
• harass, threaten, or abuse other users;
• upload content that is offensive, defamatory, or infringes third-party rights;
• attempt to access another user's account or our administrative systems;
• reverse-engineer, decompile, or otherwise interfere with the Platform's software.

8. Suspension & Account Closure by Boadman

8.1 We may suspend or close your account if you breach these Terms, if we suspect fraudulent, criminal, or money-laundering activity, if a regulatory or sanctions authority requires us to, or if you provide false verification information.

8.2 When we suspend or close an account, we will tell you, except where the law prohibits us from doing so (for example, the "tipping-off" provisions of the Proceeds of Crime Act 2002).

8.3 Subject to any compliance hold and to any forfeiture under §2.2 or §5.3, your remaining balance will be returned to your verified payout method.

8.4 If you believe your account was suspended or closed in error, contact [email protected].

9. Limitation of Liability & Warranties

9.1 Statutory Guarantees: Nothing in these Terms limits or excludes Boadman's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any statutory rights under the UK Consumer Rights Act 2015 that cannot legally be excluded.

9.2 Platform Availability: Subject to Section 9.1, the Platform is provided on an "AS IS" and "AS AVAILABLE" basis. Boadman does not guarantee uninterrupted, error-free operation or accept liability for third-party service outages (including game servers, ISP interruptions, or payment processors).

9.3 Cap on Liability: To the maximum extent permitted by law, Boadman's total aggregate liability arising out of or in connection with your use of the Platform is limited to the lesser of: (a) the total amount paid by you in fees to Boadman in the 12 months preceding the claim, or (b) £500.

10. Intellectual Property & User Content

10.1 Platform Rights: Boadman owns all intellectual property rights in the Platform, brand, software, designs, and proprietary features.

10.2 User-Uploaded Content: You retain ownership of content you upload (such as match screenshots or video clips). By uploading content, you grant Boadman a worldwide, non-exclusive, royalty-free licence to host, display, reproduce, and use such content solely to operate, promote, and administer the Platform and resolve disputes.

11. Changes to These Terms

11.1 When we update these Terms, we will publish the new version at https://boadman.com/legal/terms and notify you by email of material changes.

11.2 Where changes are material, you will be asked to accept the new version the next time you sign in. If you do not accept revised Terms you may close your account; the new Terms apply from their effective date to users who continue to use the Platform.

12. Governing Law, Jurisdiction & Complaints

12.1 Internal Escalation: If you have a complaint, you must first contact [email protected]. Unresolved issues may be escalated to [email protected].

12.2 Governing Law: These Terms are governed by and construed in accordance with the laws of England and Wales.

12.3 Jurisdiction: You agree that the courts of England and Wales shall have jurisdiction over any dispute. If you are a consumer residing outside England (for example, in Nigeria), you also retain mandatory protections granted under your local consumer protection laws (e.g., Nigeria's Federal Competition and Consumer Protection Act 2018).

13. Platform Contact Matrix